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Return & Exchange Policy of Ciero Jewels

Ciero is a focused customer brand, and we are highly engaged in keeping our audience satisfied via delivering quality and long lasting durable products. In any case, if the seller product is to be found of low quality or wrong item is listed, we shall ban the catalogue of the respective seller. Under the return /exchange policy, we will keep tracking all the customer records and orders. So, to secure the buyer and seller relationship ethically. Ciero strictly follows the below-mentioned buyer and seller policies:

•    You can replace the product if wrong item has been delivered to your address. However, you must clip a video showing the wrong item to replace the wrong product. Return/Replacement request should be vaild on same day.


•    You cannot exchange the product via Ciero portal if you find any such information, and we are here to provide complete assistance. However, you can contact us at our customer care number or email us.
 

Cancellation Policy


•    If you seem to purchase or order the wrong product, be calm. Please cancel from my order page, your amount will refund in your origional payment method source within 8-10 business days. We will cancel your order before the product is shipped.